For Immediate Release
For More Information, Contact
Jim Long, VP Operations
Security Service Company
Security Service Company, Inc., Fleetwood, Acquires Four Star Electronic Security, Inc., Hamburg
(Fleetwood, Pa., August 17, 2012) — Security Service Company of Fleetwood, Pa. announced today that it has acquired the assets of Four Star Electronic Security, a residential and commercial security provider based in Hamburg, Pa.
The Hamburg firm has served hundreds of homeowners and businesses in Berks County and nearby counties for many years with alarm monitoring, service and installation.
Four Star President Merrill Arndt said in a statement to his customers that the new ownership “will maintain the excellent service and affordability we’ve always provided, while also bringing a range of new technological options.”
“We’re pleased to welcome Four Star’s customers to Security Service Company,” said SSC President Richard F. Long, Sr. “We are proud that they have entrusted us with the care of their valued customers.”
Among the new services that will be available to former Four Star customers:
  • New-generation video security monitoring, with sophisticated home and business options.
  • The Personal Emergency Response System, enhancing protection to those who need it.
  • Mobile device access and control, enabling easy remote management of all security functions.
  • VitalLink® radio solutions to eliminate phone lines.

About Security Service Company

Since 1973, Security Service Company has safeguarded its customers in eastern and central Pennsylvania and New Jersey with superior security and monitoring services. A highly trained staff delivers 24-hour service, ensuring continuous, reliable operation of every security system under the company’s management. Unique to SSC is its ownership and maintenance of its own UL listed, CSAA Five Diamond Central Station. A constant focus on technological leadership and an absolute commitment to customer care are the hallmarks of this long-established brand.

Security Service Company Inc. Receives Five Diamond Certification

(Fleetwood, Pa., Oct. 3, 2012)—Security Service Company Inc., Fleetwood, Pa., has earned the prestigious Five Diamond Certification from the Central Station Alarm Association, a leading security trade group.
Certification demonstrates that 100 percent of SSC’s central station operators have passed the CSAA Central Station On-Line Operator Training Course. This course covers virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between residential or business properties and law enforcement, fire and emergency services.
In order to achieve company-wide certification, every operator must have not only passed the course, but also demonstrated:
  • proficiency in alarm verification, which helps reduce false alarms.
  • proficiency in communications with Public Service Answering Points, such as Emergency 911 centers.
  • knowledge of electronic communications equipment, including radio.
  • an understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others.
  • proficiency in the area of preparedness in many emergency situations.
In addition, Five Diamond companies have demonstrated an exceptional degree of responsibility to local communities and customers, investing time, money and commitment in 100-percent quality operator training. Of about 2,700 central stations in the United States, fewer than 150 have achieved Five Diamond Certified status.
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