Alarm & System Monitoring

Home and commercial alarm monitoring services can help you, your loved ones, and your associates stay safe under some of the most trying and high-risk security challenges any business might face. There’s a threshold in security services where anything below it is practically adopting known risk, and that line is alarm monitoring services.

It’s because you expect your alarm to be the primary defense against some of the most serious problems that could face your home or business. An alarm is all but meaningless if it doesn’t directly connect to those who stand the best chance of contacting emergency services when it counts most.

With Security Service Company (SSC), you’ll be prepared for that moment. Read on to learn how SSC alarm monitoring can contribute to a robust security plan that provides the highest value for the cost to Pennsylvania and New Jersey businesses of all kinds.

Alarm Monitoring SSC Provides

Our alarm monitoring services cover a wide berth, taking into account a full spectrum of factors most significant and relevant to the type of risks you’re looking to prevent. SSC’s highly trained security professionals leverage the most advanced communication and security technology to maintain the first line of defense in protecting your assets.

Using a suite of software/analytics and physical security tools, we maintain a hawk-like view of the most significant vulnerabilities most Pennsylvania and New Jersey businesses face, courtesy of the following services from SSC:

  • Video/CCTV Monitoring, equipped with:
    •  HD cameras
    • Wireless monitoring
    • Cloud backup & storage
    •  Property Protection
    • Safeguard your assets
    • 24/7 Monitoring & Surveillance
  • Home Security, providing the homeowner reliable monitoring for all:
    • Fire alarms
    • Medical alerts
    • Home cameras
    • Security systems
    • 24/7 Monitoring & Surveillance
  • Commercial Monitoring, covering all of:
    • Fire Alarm Monitoring
    • Sprinkler System Supervision
    • Access Control Monitoring
    • Video Camera Monitoring
    • System Process Monitoring
    • 24/7 Monitoring & Surveillance

To maintain constant uptime and reduce the risk of system vulnerability, you’ll also want to secure the alarm inspections and testing services necessary to know everything you depend on is working 100% reliably. Contact us today!

24/4 Monitoring of Emergency Signals

Phone lines are vulnerable, unreliable connections to your security service. The old copper line infrastructure is in poor repair nationwide, so there’s always a risk that your vital signal will be interrupted. Also, thieves or intruders can easily find and cut traditional phone lines outside your home. And VoIP, here to stay and now making many telephone systems Internet-based, is also threatened by service interruptions that prevent security signals from getting through.
video/cctv monitoring

VitalLink: A Reliable Radio Connection

To defeat all these possible interruptions, Security Service Company uses VitalLink — a reliable radio connection — in lieu of the phone line. This serves as the primary communication or a backup with reliable redundancy to make sure your system always communicates with us.

Contact for Security Monitoring

VitalLink is a fast and reliable digital security network. It is a dedicated private line, which means that your alarm signal reaches our station in seconds. If a criminal decides to cut your telephone lines, we still receive your alarm signal — because it is completely independent of outside phone lines. This explains why we don’t need a phone line in order to monitor your system.

SSC near Allentown, PA safeguards your facility, assets and security with its VitalLink redundant radio systems. These multiple options mean that together we can decide which method secures you best. We can even help you add remote controls to your security system!

VitalLink Options Are Broken Down Into These Three Categories:

AES Intellinet Mesh Radio
This is the fastest and most secure signal. Click here to watch video.
Cellular GSM Radio
This applies when a mesh radio can't be used, depending on location. Thousands of these are being installed everyday by security companies.
IP Radio
This fast and reliable signal is not as secure, as it relies on the integrity of the Internet and customer's modem.

Why Early Detection is so Important

Once a crime is underway, it’s incredibly important to detect it and inform everyone affected as soon as possible. The methods an intruder uses, or the means by which a natural disaster begins, may affect how far underway the threat to workplace safety is at the time of an alert.

By monitoring numerous aspects of your home or business at once and securing professional monitoring services for those hopefully once-in-a-lifetime emergencies, you’ll stand the greatest chance of detecting a threat before it worsens. Early detections and alerts correlate with safer outcomes, which only professional alarm monitoring services can provide around the clock.

Thorough and Experienced: Why SSC Is the Right Choice

No one individual or small group can maintain perfect watch over their home and the source of their livelihood. It takes the support of dedicated professionals who watch out for your best interest with the same commitment as they do their own. For over a half-century, Security Service Company has consistently provided practical solutions to an extensive array of security threats.

To protect against communication breakdowns, we’ve invested in advanced radio systems so we can still relay emergency signals if unreliable copper phone lines or internet phone service disconnects. You can also trust our entire team, staffed by only Five Diamond-certified security experts; — the pinnacle in advanced security training and protocol.

Trust the Security Experts | SSC's Home & Business Monitoring Solutions

Regular monitoring of your security system is just as important as implementing it in the first place. Don’t leave your most important assets or your entire legacy vulnerable to oversights that could be as easy to fix as calling and hiring the right service professionals.

Here at Security Service Company, we leave nothing to chance in helping our clients protect what’s rightfully theirs. Contact us and discuss which alarm monitoring services would be most relevant to the threat model at your home or business.

The Impact of Five Diamond Certification

Security Service Company Inc., near Allentown, PA, is proud to have earned the prestigious Five Diamond Certification from the Central Station Alarm Association, a leading security trade group.
Certification demonstrates that 100 percent of our central station operators have passed the CSAA Central Station On-Line Operator Training Course. This course covers practically every phase of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between residential or business properties and law enforcement, fire and emergency services.
In order to achieve company-wide certification, every one of our operators had to pass the course and also demonstrate:
We have also demonstrated an exceptional degree of responsibility to local communities and customers, investing time, money and commitment in 100-percent quality operator training. Of about 2,700 central stations in the United States, fewer than 150 have achieved Five Diamond Certified status. We consider this certification to be one more clear demonstration of SSC’s superior achievement in multiple aspects of security service.
  • Proficiency in alarm verification, which helps reduce false alarms.
  • Proficiency in communications with Public Service Answering Points, such as Emergency 911 centers.
  • Knowledge of electronic communications equipment, including radio.
  • An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others.
  • Proficiency in the area of preparedness in many emergency situations.
We have also demonstrated an exceptional degree of responsibility to local communities and customers, investing time, money and commitment in 100-percent quality operator training. Of about 2,700 central stations in the United States, fewer than 150 have achieved Five Diamond Certified status. We consider this certification to be one more clear demonstration of SSC’s superior achievement in multiple aspects of security service.
Security Service Company is CSAA certified, five diamond central station
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