Central Station Alarm Dispatch Operator

Type of Position: Full-time
Hours per week: 40+
Required Education or Formal Training: High school diploma or equivalent
Required Years Experience: None, but prior custmer service experience a plus
Required Licenses or Certifications: None
Job Description: SSC seeks qualified professionals with a strong customer service orientation for our outstanding, locally managed central station (5-Diamond rated by the Central Station Alarm Association). Operators on duty around the clock every day respond to customers’ residential and commercial our customers’ residential and commercial automated alarm signals.
Main Responsibilities: The monitoring operator must fully understand all signals produced by alarms and monitors. According to standard procedures, the operator must be prepared to respond professionally, correctly and immediately to all alarm events. He or she must also provide excellent customer service skills and attend regular training and departmental events.
Required Skills and/or Knowledge: Top customer service skills and commitment, with a strong work history. Strong keyboarding/entry skills are a must, with excellent attention to detail. Good listening and verbal skills are also important.
Benefits: Competitive Salary, Health Insurance, 401(k) plan, paid vacation and holidays.

Security Service Company, Inc. is an Equal Opportunity Employer.
Security Service Company, Inc. is a Drug-Free Workplace.

Applicant must complete Aptitude and Personality testing as well as pre-employment drug and background checks.

Security Service Company
Fleetwood, PA

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